What is the procedure for returning items from abroad? 

Returns from abroad and returns of discounted items are paid by the customer.

• Take a return form that was included in your package. Fill out your name, order number, the items being returned and the reason for the return.
• If you can't find the return form, please send an email to the customer service. We will send you the form in PDF format to be printed out.
• Include this form with your return. It will allow us to identify your return and send you a refund once we receive your package. For more information on the refund process, please see Section 5 (Refund Conditions).
• Returned products must be in brand new condition, with tags attached, and returned in their original packaging
• Please send the items to the following address:

LOUISE MISHA c/o Sauerbrei Logistics France

À l’attention de Sarah Chama

11 Rue de la Marne

77400 Saint Thibault des Vignes

France

To avoid the risk of loss or delay, we strongly advise you to send a package with a tracking number.