Please contact our customer service via the contact form or directly by email shop@louisemisha.com if you have refused the package to the carrier because of damage. If you could not refuse the package, please also contact the customer service and send pictures of the damaged package.
The article that I ordered on the Louise Misha website has a defect, what to do?
Despite all our quality controls, there are rare cases of quality issues. Please contact our customer service via the contact form or directly by email shop@louisemisha.com and send us photos of the defects.
The article that I purchased at a reseller has a defect, what to do?
Please contact the reseller directly, they will take care of the After Sales Service. We advise you to send them photos of the damaged products.
How to take care of Louise Misha products?
Please follow care instructions indicated on the product pages on our website. For most pieces of clothing, we advise cold wash with delicate detergent. If you have questions on how to take care of specific items, please contact us via the contact form or directly by email shop@louisemisha.com.
